I suppose ITIL Foundation 2011 v3 is a super informative and insighful - Randy A. Steinberg , David Cannon, Vernon Lloyd, Lou Hunnebeck, Stuart Rance explained all the details in a perfect manner
Paul D. Paris
Randy A. Steinberg , David Cannon, Vernon Lloyd, Lou Hunnebeck, Stuart Rance is the best! ITIL Foundation 2011 v3 is certainly a good one for MBA students
Britney2002 -1999Berkeley
No doubt ITIL Foundation 2011 v3 is a must-read for any entrepreneur. Many thanks Randy A. Steinberg , David Cannon, Vernon Lloyd, Lou Hunnebeck, Stuart Rance for this book!