The concepts explained in ITSM: QuickStart Guide PDF book are not the simplest ones. But however, ClydeBank Technology is a higly-skilled in making such kind of material easy to understand and implement in practice.
Steph HuParis
I also read other books by ClydeBank Technology but this one is probably the best - as for me! Surely ITSM: QuickStart Guide will be helpful for any business or management student
Johnny London
ITSM: QuickStart Guide ebook PDF is a good option for a student. Personally I bought a hardcover version, my colleague has also purchased a kindle PDF version. ClydeBank Technology is one of my favourite authors from now.