Business analysts play a crucial role in shaping the success of any project. In this article, we will explore the roles and responsibilities of a business analyst by looking at a small story of Angela, who works as an entry level business analyst in an application development firm. We will also understand Angela's approach, which helps her deliver the project smoothly and without any hassles.
Angela starts by understanding Rob's business objectives, problems, and requirements. Without understanding these, she cannot proceed. An entry level business analyst like Angela understands the problems related to Rob's business and comes up with the right solution to achieve the goals of the business. She brainstorms around what is best suited for an e-commerce app focusing on electronic gadgets.
Angela then gathers all the necessary requirements by understanding Rob's requirements and making sure that they are on the same page regarding the project and its goals. Both of them together arrive at a stipulated deadline for the project completion. She gathers relevant information based on the security of the app, the payment setup, login, cost of the products, and style, to name a few. Once Angela has an in-depth understanding of Rob's project and gathers all the necessary requirements, she starts allocating resources by keeping in mind the budget of the project. She recognizes and allocates tasks and resources to the development team. She works closely with the development team to design the solution for a problem.
Angela ensures that the development team doesn't spend their time understanding Rob's requirements. In this step, along with the development team, she finalizes the software and tools required to build the project. Angela doesn't rest until the project is delivered to Rob. She continuously monitors the progress and constantly provides her feedback to the development team with respect to the app's layout, design, and other features. She gives them suggestions in order to improve the application.
Angela collects feedback of the prototype version of the app from the users. She notes down if the prototype is fine or if it requires more work. She validates if the project is running fine with the help of use acceptance testing. They verify if the solution being worked on is in line with the requirements and ensure that the final product satisfies the user expectations. Building reports is also a crucial part of the business analyst's job. Angela builds reports using various data visualization tools like Tableau, Power BI, and Quick View. Reports can be general reports such as detailed reports or it can be dashboard reports such as visualized reports with multi-dimensional analysis based on the display of business indicators.
It is not uncommon for issues to crop up amidst this entire process. Hence, Angela conducts regular meetings with the development team and Rob to solve problems quickly. Having these meetings will help Rob understand the status of the project, and it will also help the teams proceed in the right path. Throughout this project phase, Angela makes sure to maintain transparency on completion of the project. She documents and presents the project findings to Rob. Generally, business analysts present the project outcomes to the stakeholders and clients along with maintenance reports. Angela notes on all the project learnings and details in a concise manner. This will help her take better decisions in the future, and these documents will save her time while implementing the next project.
Angela's streamlined approach made it easier for the project to be delivered within the stipulated time period. Rob is happy, and he will come back to Angela's firm for his future projects. By understanding the roles and responsibilities of an entry level business analyst, we can appreciate the crucial role they play in the success of a project.
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